Job Details

Customer Service Officers (Call Centre)

Singapore Press Holdings Ltd Date Posted: 15-Mar-2018
    • Attend to phone enquiries and feedback on newspaper and magazine subscriptions, promotions and delivery issues
    • Handle email correspondences
    • Manage customer relationship through effective follow-up and appropriate resolutions
    • Assist in administrative duties and ad-hoc projects


    • GCE A level¬†/ Diploma
    • At least one year of customer service experience
    • Good spoken and writing skills in English and Mandarin to handle Mandarin speaking customers
    • Proficient in Microsoft Word and Excel
    • Passion for customer service
    • Good interpersonal and communication skills with a service-oriented attitude
    • Able to work under pressure and in a fast paced environment
    • Must be internet savvy

    Working hours

    • Monday to Friday 8.30am to 6pm. Overtime may be required on week days during subscription drive.
    • Required to work on Saturday or Sunday from 8.30 am to 12.30 pm (approximate 3 times in 8 weeks)


    SPH Media Centre, 82 Genting Lane. 

    Free transport from Toa Payoh and Aljunied MRT stations to and fro from SPH Media Centre